Intern – Digital

About the Role

We’re looking for a proactive, detail-oriented Digital Agency Intern who will support day-to-day operations across quality assurance, user testing, content, and admin work. This role is ideal for someone who wants hands-on exposure to how a modern digital agency actually runs.

You’ll work closely with designers, developers, marketers, and account managers to ensure high-quality delivery across websites, web apps, social media, and client reporting.

Key Responsibilities

Quality Assurance & Testing

• Perform user testing on websites and web applications

• Execute smoke testing, regression testing, and basic functional testing

• Identify, document, and report bugs clearly

• Verify fixes and ensure overall quality before delivery

Content & Digital Assets

• Review and QA social media posts, creatives, and content before publishing

• Edit images and basic visual assets when required

• Use generative AI tools to assist with content creation (text, visuals, ideas)

SEO & Website Support

• Perform on-page SEO tasks using tools like Yoast

• Check metadata, keywords, readability, and basic SEO best practices

• QA WordPress pages for layout, responsiveness, and content accuracy

Reporting & Documentation

• Create and maintain monthly performance reports

• Compile data, screenshots, and summaries for client reporting

• Prepare presentations for internal reviews and client meetings

Project & Admin Support

• Maintain and update Kanban boards (tasks, statuses, priorities)

• Assist with general admin and operational tasks

• Ensure documentation, files, and folders are well organized

Required Skills & Traits

• Strong attention to detail and quality

• Basic understanding of websites and digital platforms

• Comfortable using tools like Google Docs, Sheets, Slides, and task boards

• Willingness to learn QA concepts, testing processes, and agency workflows

• Organized, reliable, and able to follow instructions

• Good written communication skills

Nice to Have

• Exposure to QA testing concepts (positive/negative cases, smoke, regression)

• Basic experience with WordPress

• Familiarity with social media platforms and content formats

• Interest in digital marketing, web development, or product workflows

What You’ll Gain

• Real-world experience in a fast-paced digital agency

• Exposure to QA, content, SEO, reporting, and operations

• Hands-on learning with live client projects

• Experience using modern tools, including AI-powered workflows